SHIPPING POLICY

FulfillmentOrders are fulfilled Monday through Friday during normal business hours (7 am to 4 pm PST). Most orders will ship the same day when placed by 1 pm PST (Pacific Standard Time) on a regular business day.

Orders placed after 12 noon PST on Fridays or days preceding observed holidays will not be shipped until the next business day (after the weekend or holiday).

Please note that orders placed using Overnight Shipping must be placed by 10 am PST for same-day processing with this shipping method.

Shipping during peak time may be delayed, and ICHealthbeyond is not responsible for shipping/delivery due to adverse weather conditions or other unforeseen circumstances.

For your protection and ours, it’s important to be sure that credit cards are being used by their rightful owners. As a first time customer, it’s possible that we may need additional information to verify that you are the account holder. Our customer service team will request additional information if needed.

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